Citizenship Services

The American Citizen Services section at the U.S. Consulate General in Casablanca, Morocco provides routine consular services to all U.S. citizens visiting or resident in Morocco. For routine American Citizens Services such as notary services, passport applications or renewals, Certificate of Birth or Death Abroad, you must make an appointment.

Please click here to schedule an appointment for Passport, Notary, or Other Services (not including visa services). Do not use this link to schedule an appointment to record a birth; instead, see the instructions in Report of Birth Abroad.

For other inquiries, please e-mail

(Note:  This appointment service is for American Citizen Services functions only.  The American Citizen Services section cannot reply to queries or complaints regarding non-immigrant visa refusals or problems with immigration visa services.  U.S. citizens must write (NIV) or (IV) for help in these areas.  U.S. citizens who make appointments to discuss visa cases under the pretext of applying for U.S. Citizen Services will not be assisted.

U.S. citizens who wish to apply for long-term or permanent residence in Morocco should thoroughly research Moroccan residency requirements and have all the required documentation before coming to Morocco.  The U.S. Consulate in Casablanca cannot assist U.S. citizens with fingerprinting, obtaining FBI background checks, copies of birth certificates, or police records.

Appointments for Renunciation of Citizenship in Casablanca:

If you are considering taking steps to renounce your U.S. citizenship, please see the State Department web pages on this topic prior to requesting an appointment.

Should you wish to proceed with the renunciation process and to schedule an appointment at the U.S. Consulate General in Casablanca, please fill out the Renunciation Questionnaire and email it to:

A non-refundable renunciation fee of $2,350.00 is payable at the time of your appointment for renunciation.

All inquiries regarding our services should be sent to the American Citizen Services e-mail address:  The American Citizen Services section provides passport, notarial, and certificate report of birth abroad services on weekdays from 8:00 a.m. to 12:00 p.m. by appointment only.

For after-hour emergencies, please call (212) 661-13-19-39.

The American Citizen Services section is unable to answer questions about visas. 

For ALL non-immigrant visa application and appointment matters, please contact our Call Center at 0892-09-99-99 or 1-703-520-2245 if calling from the U.S.  The center is open 7 days a week from 7 am to 7 pm and is closed during American and Moroccan holidays that are observed by the Consulate.  For additional questions, you may send an email to

For ALL immigrant visa matters, please email your questions to and provide the case number beginning with CSB and full names as they appear in passports for all people included in the application.