U.S. Citizen Services

On Friday, March 20, the Government of Morocco put into place a “Health State of Emergency,” which will remain in effect until April 20, to limit the spread of COVID-19.  Movement during the day should be limited to work, shopping, medical care, purchasing medicine/medical supplies, and emergency situations only. During the 6 PM to 6 AM curfew, movement restrictions will be strictly enforced.  In addition, all regularly scheduled commercial flights to and from Morocco are suspended indefinitely. As a result, and due to our reduced staffing, the Consular Section of the U.S. Consulate General in Casablanca is providing emergency services only.

If you require an emergency service, please write to ACSCasablanca@state.gov.

For further updates, please check this website regularly.


IMPORTANT NOTICE: Entry Requirements for  Morocco:

In accordance with the provisions of Moroccan Law 02-03 related to the entry and stay of foreigners in Morocco, non-resident foreign nationals (foreign nationals not in possession of a Moroccan residency card), both those from countries subject to the visa requirement to enter Morocco and those exempted, must present at the port of entry a return ticket as well as evidence of sufficient resources to support themselves during their stay in Morocco.  Failure to do so may result in the traveler being denied entry to Morocco.

Moroccan Law 02-03 does not specify what documents or information must be presented as proof of sufficient resources.  This determination is made at the discretion of Moroccan authorities at the port of entry.

The U.S. Consulate General in Casablanca, Morocco provides routine consular services to all U.S. citizens visiting or residing in Morocco.  For routine American Citizens Services such as document notarials, passport applications and renewals, and Certificates of Birth or Death Abroad, you must make an appointment.

You cannot use this website to schedule an appointment to record a birth overseas; instead, please follow the instructions outlining how to Report of Birth Abroad.

To schedule an appointment to renew your passport, please click here. For more information how to apply for a passport, including required documents, photo requirements, and fees, please visit our Passport Services website.

To schedule an appoint for a notarial service – including requesting an Affidavit of Nationality and Eligibility to Marry, required by the Moroccan government for U.S. citizens wishing to marry in Morocco – please click here. For additional information regarding notarial services provided by the U.S. Consulate in Casablanca, please visit our Notarial Services website.

If you have any other questions, please e-mail acscasablanca@state.gov.  For urgent inquiries only, you may reach us during regular business hours, Monday to Friday at 0 522-64-20-99 (dialing from Morocco) or +212 522-64-20-99 (dialing from outside Morocco).

For emergencies outside of regular business hours, please call 0 661-13-19-39 (dialing from Morocco) or +212 661-13-19-39 (dialing from outside Morocco).

These appointments are for U.S. Citizen Services only. In order to provide all routine and emergency services for U.S. citizens in Morocco, The American Citizen Services section cannot address queries or complaints regarding non-immigrant visa refusals or immigration visa cases.  For visa-related inquires, U.S. citizens must write support-morocco@ustraveldocs.com or call (703) 520-2245 in the U.S. or +212 (0)520-48-50-13 in Morocco regarding non-immigrant visa issues. Regarding immigrant visa issues, U.S. citizens must write ivcasablanca@state.gov for assistance

Important Notice: Security Procedures and Prohibited Items at the U.S. Consulate

You will pass through several security checks.  To speed up the process, we encourage you to limit the amount of jewelry and metal items you bring with you.

You may not bring electronic devices into the U.S. Consulate. These include cell phones, audio and video players, laptops, pagers, MP3 players and portable gaming devices. The U.S. Consulate has a small number of storage lockers at the front entrance that may accommodate the storage of mobile-phones and small mobile-phone-sized electronics only. The Consulate cannot store large electronics such as laptops, tablets, iPads, etc. The U.S. Consulate will not be responsible for lost items.

The following items are prohibited, and trying to enter the U.S. Consulate with any of them may result in the loss of your appointment:

  • Weapons, including items that may be confused for weapons, and replicas of weapons including firearms, knives, pepper spray, explosives, metal razors, nail clippers, and scissors.
  • Lighters or other accelerants.
  • Large bags (small bags that can be carried by hand are permitted).
  • Liquids and food items, including perfumes, gels and aerosols.
  • Sealed envelopes or packages.

These lists are not exhaustive. Other items may be prohibited at the discretion of security staff.  There is no facility at the U.S. Consulate to store prohibited items. You must make arrangements to store these items before entering.

Alerts and Messages

See all Messages and Alerts for U.S. Visitors to Morocco.