U.S. Citizen Services

***A Federal Benefits Unit (FBU) representative will visit the U.S. Consulate in Casablanca from September 15, 2022 through September 16, 2022 to provide Social Security services.  Face-to-face appointments will be available on September 15 from 9:00 a.m. to 4:20 p.m. and on September 16 from 9 a.m. to 12:40 p.m.  One time slot per beneficiary is allowed.  If someone who will accompany you and is not a family member requests a service, they must book a separate appointment.  To schedule an appointment, please click here.

Information for U.S. Citizens in Morocco

The U.S. Consulate General in Casablanca provides routine and emergency consular services to U.S. citizens in Morocco.  For information on the availability of consular services and travel restrictions during the COVID-19 pandemic, please visit our COVID-19 Information pagePlease note that the U.S. Embassy in Rabat does not offer consular services.

Emergency Services:  For emergencies involving a U.S. citizen, you may call us during regular business hours at 05-22-64-20-99 (dialing from Morocco) or +212-522-64-20-99.  For emergencies that occur outside of regular business hours, please call the After Hours Emergency Duty Officer at 06-61-13-19-39 (dialing from Morocco) or +212-661-13-19-39 (dialing from outside Morocco).  These telephone numbers should only be used for emergencies involving U.S. citizens.

Please do not use the above telephone numbers for questions related to visas.  For inquiries related to immigrant and nonimmigrant visas, please contact our Visa Call Center at:  support-morocco@ustraveldocs.com or (703) 520-2245 (dialing  from the United States) or +212 (0)520-48-50-13 (dialing from Morocco).  You can find general information about visas on our website.

Alerts and Messages

To receive alerts and messages on security concerns and other issues that may affect U.S. citizens in Morocco, please enroll in the Smart Traveler Enrollment Program.  Click here to see all alerts and messages for U.S. citizens in Morocco.

Visitor Requirements

Before visiting the Consulate, please review the U.S. Consulate Security Procedures and Prohibited Items.  Visitors may not bring electronic devices such as cellular phones into the Consulate.  All individuals entering the Consulate must wear a face mask.  The Consulate is closed on U.S. holidays and many Moroccan holidays.  For routine questions regarding American Citizen Services, please contact us at ACSCasablanca@state.gov.

Alerts and Messages

See all Messages and Alerts for U.S. Visitors to Morocco.